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The Kindle Factor

June 15, 2009

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Recent announcements of a series of new experiments with Amazon’s Kindle reader have prompted much discussion about how it can be used to help students learn and, perhaps, save money at the same time. Naturally, some academics – having been burned before – are dubious of claims of technology revolutionizing instruction. But as one who has been using Kindle well before the recent announcements, I think there is real promise. Here’s what I’ve found.

The Opportunity

Southern Vermont College is a small, private college with both liberal arts and professional programs. Our educational and operational tasks are challenging and demanding. I lead one of our innovative programs, Build the Enterprise (BTE), a four-year entrepreneurship and management degree program. Through the lens of BTE, I want to share our experience with Kindle.

Our learners’ stories – which inspire me – are a critical feature in our strategy. They read like this: first generation to college and/or imperfect academic experience and/or limited financial resources. They have no unallocated money. They are also like every other contemporary young learner: they possess a different cultural literacy. Now add the Kindle, an eBook reader, to this learner profile. Amazon’s Kindle 1.0 arrived in late 2007 and, admittedly, it didn’t catch my interest right away.

Now it is “Kindle this, Kindle that” in the media, with the Kindle 2.0 (introduced in February 2009) and the new Kindle DX (introduced in May 2009 and will ship sometime in Summer, 2009). It is sold exclusively by Amazon.com, although there are competing models, such as the Sony Portable Reader and the BeBook. It has wireless connectivity almost anywhere via the Sprint 3G network. Connectivity is free. It includes a Web browser. It has a keyboard. You can send and access e-mail. You can browse the Web, although not nearly with the effectiveness and full screen display of a computer. It can be both an educational and a leisure tool. Importantly, it has many of the attributes of a digital communication tool.

My thought, then, was that the Kindle could be a viable addition to the digital cultural literacies of our learners. It aligns with two pedagogies: a more traditional one and a more contemporary pedagogy.

The Traditional Pedagogy and Its Budgetary Argument

I was an early adopter of the Kindle 2.0. I brought it to my classes. I brought it to admissions open houses. Learners were quite intrigued. Prospective enrollees in the college were intrigued. Mom, Dad, and the attending siblings were quite intrigued. This techno-cultural symbol had meaning and implicit value to all of them. I began to experiment with using the Kindle 2.0 as a substitute for textbooks. For my own pedagogical practice, it is a powerful learning tool.

Our use of the Kindle has two important benefits. One of the prospective benefits of the Kindle is budgetary. Another benefit is favorable market differentiation.

The marketing benefit for the Kindle (and other multi-format eBook readers) available to an educational institution is the opportunity to demonstrate sensitivity to the costs of higher education by deploying an innovative strategy that significantly lowers textbooks expenses.

The budgetary argument is this. According to the College Board, the average costs for books and supplies for private, four-year colleges in New England, for the 2008-9 academic year was $965.00. Nationally, for that same time period, the average cost for books and supplies was $1,054.00.

One of the benefits of the Kindle is that learners can replace expensive textbooks with digital books in a format read by the Kindle. For example, for a Knowledge Organizations course I will lead in the Fall, one hardcover textbook, Organizations as Knowledge Systems (2004, Tsoukas, H. & Mylonopoulos, Eds.) currently costs $89.95 at retail, $71.97 from Amazon.com, and $63.96 in its Kindle version. That’s a 28.9% savings over the retail cost of the book. Another textbook, Theory U (2009, Scharmer, C. O.), in paper, currently costs $28.95 at retail, $26.05 from Amazon, and $15.92 in its Kindle version.

The sum of those savings would be $39.02, or a 32.9% savings over retail for both books.

For my upcoming Ecological Economics course, I expect to use Daly, H.E. and Farley, J. Ecological Economics: Principles and Applications (2003), which sells at retail at $49.95 and through Amazon.com for $39.95. For this book, there is currently no Kindle version. In addition, another assigned reading in the course is “How to be an Ecological Economist” (Faber, M. 2007) available on the Web here.

In the instance of this Ecological Economics course, there will be no textbook savings available through the use of a Kindle – although that signals that perhaps I should re-think the materials I am using and assigning, and search for comparable eBook or digital journal resources.

These two circumstances form what we can construe as two likely boundaries of the current “Kindle opportunity”: one course with Kindle choices for all of the selected textbooks and another course in which there are presently no Kindle choices.

If we extrapolate these savings from these two courses over a two-semester, ten-course academic year, we could expect an average savings of $245.05. That number, of course, would vary according to the cost of the respective textbooks, their number, the number of textbooks in a Kindle format, and the Kindle version price of those textbooks. Lots of variables, but my point here is that there are some budgetary savings available from a traditional pedagogical approach to using the Kindle. As textbook publishers put more and more textbooks into formats that can be read by eBook readers of any type, the savings should be larger. I’ve modeled prospective savings in a traditional, textbook-based pedagogy, and the savings would appear to be on the order of 50 percent per year. Over four years of undergraduate school, that’s a savings of several thousand dollars.

The Budgetary and Pedagogical Impact of Another Approach

Several thousand dollars in prospective savings is not an insignificant budgetary impact, but here’s an alternative approach with an even greater budgetary (and pedagogical) impact.

The Kindle 2.0 is both an intriguing and powerful learning tool. It is small and lightweight (no more lugging around heavy parcels of books); it is convenient to use (I find that I read much more, pulling my Kindle 2.0 out of the case for my laptop when waiting in a queue, waiting for a meeting to start or the conference call to begin, at my daughter’s soccer practice, at the airport or after boarding a plane, or in those few minutes when I arrive somewhere early, and so forth); and you can transfer documents to it. For example, you can transfer to it syllabi, assignments, and other faculty-created documents in Word (.doc), .txt, unprotected MOBI, PRC, PDF, and HTML formats.

One of the attributes which currently separates the Kindle from its competitors is its free (yes, free) high speed wireless access almost anywhere in the continental United States.

Yet, the real power of the Kindle and other eBook readers is their ability to receive and read documents.

More clearly, nearly all colleges and universities have significant digital professional and scholarly journal collections for which they pay subscription fees. For example, EBSCOhost and ProQuest are major digital information databases commonly used by college and university libraries. Importantly, individual learners have full access to these online research scholarly and professional databases.

So what if we could use these features in a way that significantly lowered textbook expenses to learners? What if we could use these features in a way that not only eliminated all, or nearly all, of the textbook expenses for learners, but also raised the quality of our pedagogy?

The average timeframe for college textbooks, from proposal to printing and distribution, is five years. No viable business organization would attempt to operate on the basis of contemporary information five years out-of-date. Neither should our learners, especially in the contemporary global environment.

In addition, the pedagogical benefits of requiring faculty to stay sufficiently current in their professional fields so that they can identify, evaluate, and select current articles out of the scholarly and professional literature – and, thereby, replacing the textbooks they currently use -- would be extensive. This is exactly the approach the faculty in our Build The Enterprise program will employ in courses for this academic year and in all of our coursework thereafter.

There are, of course, instances where one or several textbooks may be indispensable or, in the instance of professional programs like nursing, there may need to be, at least in the near-term, a continued reliance on selected textbooks in traditional (as opposed to eBook) formats. Accordingly, the savings would be less.

Fair Use

Rarely does an innovation come easily. This is also true in a transition away from a traditional reliance on hard- or soft-copy textbooks to digital media and utilizing the Kindle and other eBook readers.

One current challenge is the limited number of first-rate textbooks that are available in eBook formats. (There are, though, more than you might think.) In addition, in order to acquire both the cost savings and the pedagogical benefits of the capabilities of the Kindle or similar eBook reader, there is the need to utilize the professional and scholarly resources of online, digital journal resources most likely already available through your institution’s library.

Here, then, is a very important Fair Use principle to which I strongly subscribe: as you migrate from print to digital media and the use of the Kindle or other eBook readers, authors should continue to be compensated, fairly and properly, for their work and their ownership privileges thoroughly protected. Access and use of research databases, online full-text journals, and additional types of electronic content are governed by license agreements which restrict use to educational pursuits, and distribution of content is prohibited

Hence, as a critical operational point when utilizing the Kindle, faculty may offer the source of a digital document in an online, digital collection like EBSCOhost or ProQuest, but, in order to conform to Fair Use practice, learners must each individually access such documents and transfer them to their Kindles themselves.

Conclusion

The prospects here are compelling. With a little reconsideration of how we use and frame simple educational tools like textbooks, we can not only significantly lower some of the costs of higher education, but also enhance our pedagogical practices and educational outcomes. A little new work. A little innovation and new practice. Lots of benefit. At SVC, we’ll be documenting our practices and assessing our progress with these innovations beginning this fall.

Charles Crowell is associate professor and director of the Build The Enterprise program at Southern Vermont College.

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Comments on The Kindle Factor

  • don't you give lectures or other reading?
  • Posted by Henry on June 15, 2009 at 8:45am EDT
  • "The average timeframe for college textbooks, from proposal to printing and distribution, is five years. No viable business organization would attempt to operate on the basis of contemporary information five years out-of-date. Neither should our learners, especially in the contemporary global environment."

    I found the article informative and helpful. But I found the above quote to be troubling. I'm wondering about a course in which the only source of information is the textbook. Doesn't the instructor provide any other source of information - in lectures, in other readings, ...? In my courses, the textbook is used to provide the basics, not the late breaking news.

    A fair evaluation of the Kindle would mention limitations regarding display of color. In some disciplines, widespread use is made of graphs and other images in which color is important.

  • Kindle in the Classroom
  • Posted by Gregg Schulte , CFO at Jefferson Community & Technical College on June 15, 2009 at 9:15am EDT
  • Excellent piece; very informative and interesting. Thank you much.

    I did not, however, see any indication of the cost of the Kindle and how that impacts the economics of the deal; nor how that impacts the ability of students to handle this as an upfront cost. Nor is there any indication of the savings of the Kindle over the cost of USED text books.

  • Posted by Jonathan Dresner on June 15, 2009 at 9:45am EDT
  • The assumptions of technological literacy, access and available up-front capital is problematic for many of my students. "Long-term" savings require extra short-term spending; unless the cost can be justified in a single semester, it'll be a barrier.

    The journal access issue is also problematic: as the author notes, our current 'fair use' system actually doesn't permit easy use of our online journals as teaching materials, and changing that is going to require additional payments of royalties -- most of which, unfortunately, won't actually go to the authors, but to the commericial enterprises that publish and archive the journal.

  • About the numbers
  • Posted by Patrick on June 15, 2009 at 10:15am EDT
  • About the supposed cost savings:  (1) Did I miss something or did you not include the cost of the reader itself?  (2) Did you consider that textbooks have a resale value?  Does an e-book have a similar buy-back opportunity? (3) Do we  know how the cost of Kindle editions will change as they become a larger portion of the total distribution of a text?  (4) Finally, isn't the cost of textbooks trivial given the overall cost of a degree?  Tuition at my institution is $25,000.  Will students and parents appreciate the work I have gone to to save them $245?

    As for educational benefits to the e-reader:  What does the Kindle allow one to do that cannot be done on a LAN via a program like BlackBoard?

  • Kindle not yet ready for prime time?
  • Posted by Kim , MIS professor on June 15, 2009 at 11:15am EDT
  • I love my Kindle(1) and the idea of etextbooks, but there are still serious limitations to this approach.

    I don't think my Kindle has high-speed, broadband wireless capabilty. (Maybe the next version of the Kindle has WiMax?) And the cell phone network itself has limitations. Even though I live and work less than a mile from a major east/west interstate (I-40), I have difficulty connecting with my Kindle and have frequent dropouts in the connection. So, the Kindle may be more applicable to major metropolitan locations in the near term.

    I also question the long-term model of free Web access. Amazon may be using this strategy simply to build and keep a market for the Kindle. If competition increases and if Amazon has to cut costs somewhere, Whisper net would be a good candidate. I doubt the publishers will take the hit. Many etextbooks used to be 50% less than the print version; that percentage has gone up as more etextbooks have been offered. At any time, Amazon could restrict free web access to its own website only (to purchase or browse) but offer paid access elsewhere on the web (or free access up to a certain data-transfer amount).

    I also wish the Kindle had color display, a touch screen, and better markup capability. In surveying students at my school, most students won't buy etextbooks unless they can mark up and write on the pages when studying. They also don't like the idea that they can't sell the ebook later, buy low cost used versions, or swap/share books with other students. At this point, the used print books usually cost less than the ebook versions. (Publishers frequently fight back against used books by restricting access to some web resources for the book to new-version purchasers only.)

    Tablet pcs or smart-screen laptops might be a better vehicle for ebooks for college students at this point. Research at my school showed very conservatively that ebook savings (over the course of an undergraduate degree) would pay for the cost getting a full-fleged computer into the hands of a student.

    That said, I still like my Kindle, and I use it heavily. I also wouldn't be surprised if 20 years from now ebooks were the only viable way to get textbooks (depending on how publishers act). I'm just not sure it's ready for mainstream use yet.

  • Much Missing
  • Posted by Larry Gillick , Assistant Professor, Digital & Broadcast Media at Shenandoah University on June 15, 2009 at 12:00pm EDT
  • While I appreciate the author's enthusiasm and thoughtfulness, I must agree with the sentiments expressed by the commenters above.

    I have been working with Kindles since the 1.0 edition (2.0 is about 8 inches to my left, charging) and have found them to be invaluable aids in encouraging young children to read (just ask my kids); but the university students in my New Communication Technologies class (#sunct) have generally declined to embrace the Kindle.

    They have three reasons, all of which seem reasonable to me: 1) upfront cost, 2) lack of color charts and illustrations, 3) lack of page numbers.

    They like the portability -- the ability to hold their books and reference materials in a single unit. They like the readability of e-ink, finding it much preferable to a backlit LCD. But they don't want to trade away their full-color, page-numbered, no-upfront-cost, re-salable books.

    And the research continues

  • Author Replies
  • Posted by Charles Crowell , Associate Professor and Director, BTE at Southern Vermont College on June 15, 2009 at 11:00pm EDT
  • I am thankful for these responses and I value them with the constructive intentions with which they were offered. I would like to offer some additional clarifications or reiterate parts of my argument here in order to enrich this discussion.

    Henry – Actually, I dislike textbooks (Whoosh. There goes my future review copies!) and prefer to use journal materials and actual professional practice case studies. Like you, my preferred use for textbooks is for basic readings, like classics in organisational theory (in my field).

    You make a good point about colour. The 16 shades of grayscale in the Kindle 2.0 (K2) make pretty clear graphics, but colour would be a great addition. In a separate article I write more about the revised pedagogy to which I refer. In our classes we are integrating our use of the K2 with Moodle so that we have multiple media channels in order to offer a richer informational stream. Hence, for example, the colour graphs you might seek would be in Moodle. This KMS integration with the K2 is essential, especially given the current state of the art.

    Greg – Thank you for your comments. I intentionally did not offer a Cost/Benefit analysis which, as you inquire, would certainly include the cost of the K2. My purpose in making just the simpler cost savings argument is that I want to draw on more data first. For example, in the Fall all of our Build The Enterprise courses will be offered without any textbooks and that experience, if it goes as well as I expect it to go, will allow me to make a more detailed and sophisticated cost-benefit argument. The savings, even when you factor in the cost of the Kindle, should be significant. In addition, I also think the pedagogical benefits will be very considerable.

    In order to specifically address your K2 cost question. Our college – Southern Vermont College – is providing the Kindles. It is not a direct cost borne by our Build The Enterprise learners.

    Jonathan – The current cost of a K2 is $359.00. As I mentioned above, my goal in this article was to raise the simple issue of prospective savings. Based on our Fall experience across our BTE curriculum, the payback on the K2 (if our learners were buying them) will be less than one semester.

    To be clear though, while the financial mathematics is interesting, I believe the real benefit of using eBook readers like the K2 comes from implementing a revised or new learning pedagogy which draws on existing contemporary information resources like professional and scholarly journals. In terms of the issue of using online journals, you raise an interesting point. My experience (which is why I stressed the Fair Use issue) is that there are no additional royalties to be paid as long as you direct your learners to the resources and they, themselves, individually download the copyrighted material from your library’s digital collection. That is an important boundary.

    Patrick – You ask good questions, although many of them, I believe, fall outside of the scope and intent of my article. Nonetheless, they are important topics. Let me make a few remarks.

    As I noted above, I do not offer a C/B analysis because I want to draw on more data. This article is intended to reflect my experience and offer some direction and ideas. I will offer this more detailed analysis later in the year.

    Will K2 editions cost more over time? Undoubtedly, although I think the more critical issue is whether the K2 or another eBook reader is utilized to implement a revised pedagogical practise that (A) takes extensive advantage of contemporary scholarly and professional digital resources, (2) relegates textbooks to a more limited and, in my view, more appropriate use, and (3) builds a more active and engaged instructional model.

    Finally, in my conversations with learners and their families, no one has considered the cost of books to be trivial.

    Kim – First, it reads like you have a local problem with the Sprint 3G network where you live and work. Our implementation of the K2 is in a very rural area, where access and high speed connectivity are typically more problematic. We have not had your problem. Have you looked at a coverage map? Here is a link to the Sprint /Nextel coverage map: http://coverage.sprintpcs.com/IMPACT.jsp?PCode=vanity:coverage .

    Secondly, I can’t speculate on the long-term prospects for the price on eTextbooks, although, given its track record, I would expect publishers to pursue strategies which maximize their profits in every modality. Nonetheless, eTextbooks (one digital version which can be easily duplicated rather than a physical print-and-distribute model ) are less expensive. My primarily point here, as mentioned earlier, is that a different pedagogy which emphasizes digital journal resources and mentor-created instructional materials is both much cheaper and more pertinent. New media devices like eBook readers open a new paradigm. I’m in the midst of completing a more scholarly article about that topic right now.

    Third, you make a good point about used books, but, again, I want to re-assert a different perspective. I believe it is correct and appropriate to argue that eTextbooks offer both cost and learning benefits, but, more importantly, I want to assert, when I argue for a new pedagogy, that we largely abandon both hard, soft, and digital versions of textbooks wherever possible and replace them with more current, contemporary scholarship and professional experience embodied in (1) the digital professional and scholarly journals already paid for by our institutions in our library digital collections, like those in EBSCOhost and ProQuest, and (2) faculty-practitioners. In my view, the greatest longer-term benefit of eBook readers is that they are a powerful medium for a transition to new, existing content. To me, that is the greatest promise of the Kindle and other eBook readers; the opportunity to adopt a radically new approach to using contemporary scholarly and professional content. (There are exceptions, of course, where textbooks are preferential.)

    I also agree with your point that tablet PCs (well in another generation or two) have the potential to offer benefits and functionality comparable to eBook readers. It would be an interesting fusion, to have the operational functionality of a laptop or a truly functional tablet plus with the utility of an eBook reader. (Well we could cobble that together now, but that’s a different story than this one.)

    Larry – Hopefully I have addressed the concerns of the earlier commenters and, thereby, addressed some of your issues. Certainly, my research to this point (I’ve been doing this type of transition-to-new-instructional-media and related curricular design work for the past 23 years) forms the basis for the observations I am offering. Again, though, my primary point here is, while Kindles and eventually other eBook readers offer some significant cost savings through an eTextbook option, eBook readers have the capacity to support an enhanced knowledge access and knowledge construction paradigm.

    In terms of the specific reasons you cite, it is hard to be wholly responsive without knowing the details of what you have done. That said, our college is providing the Kindles, so it is not a direct cost borne by our learners. Secondly, you are correct about the lack of colour, but my experience with that topic is that learners do wish it were available, but its absence is dramatically over-shadowed by the functionality of the K2. In my experience it is not a functional impediment. No page numbers. Yes, they’re not there, but there is a functional navigation system which is easy to learn.

    These issues remind me a bit of back when we were first introducing learners to web-based instruction. Learners had a myriad of reasons why the new technology wasn’t acceptable, but nearly all of those issues went away when we became adept at training and orientation for working in a new medium. Certainly, then as now, the technology could be better and operate more readily, but my argument here is about new opportunity, not an end product or a completed technology. The important point, I think, is having a new opportunity, not the gaps in an clearly evolving system.

    I suggest that one way through this early stage evolution is detailed and well articulated operational and pedagogical training. If we simply offer our learners a new tool but do not adequately prepare them for a new paradigm of practice, then we will continue to be greeted with a litany of “it doesn’t do this” complaints. For example, at SVC, I have developed a new course, required for all of our learners with K2s, entitled “Working & Learning in Virtual Environments” and its purpose is to thoroughly address, and provide highly effective training and support for, working and learning with K2s. My orientation to learners here is not that is a flawless finished learning tool for a tired old learning paradigm, but rather let’s take this device and go work on the innovative edge. I try to keep them there and that maintains their energy and commitment.

    Once again, though, like the other commenters, you raise valuable issues for me to address in our more thorough reporting at the end of the Fall.

    Thank you all.

  • Kindle DX
  • Posted by Elizabeth Trenton , Supervisor on June 16, 2009 at 12:00pm EDT
  • Kindle DX has been shipping for about a week.

  • Too Many Devices
  • Posted by Sage Evans , Consultant at www.publishandmarket.com on June 16, 2009 at 12:45pm EDT
  • As a publisher, we offer Kindle versions of our books. There are a few factors which you may have not been privy to.

    Regarding price: Amazon is subsidizing the books it currently makes available to Kindle customers. They are losing money in order to pay the publisher their sharej; this is a business practice aimed at increasing Kindle sales, and consequently, commit customers to Kindle reading indefinitely. Thus, the savings you are seeing will eventually be reduced until the pricing is based on content and not medium. Witness the availability of free books for the Kindle. These are marketing tools; they have value.

    Regarding portability: Consumers are already complaining that they have become device collectors. Not only is this expensive, technology moves at lightning speed and the book you purchased which was formatted for Kindle 1 will not transition well with future iterations. The Kindle does not offer color, the Kindle application for the iPhone does. The Kindle 2 DX is able to display native .PDF files; the Kindle 1 and Kindle 2 do not. How much are students willing to pay to keep abreast of the latest? Amazon purchased Mobipocket to capture their market share, technology and adherence to established standards for ebook production (The Open eBook Publication Structure). These standards aim low out of necessity; hence many of the formatting requirements for non-fiction books in particular, are not available. Do we continue to lower the standards of literature and book value in order to satisfy Kindle gadget owners?

    Our company produces multi-media .PDF ebooks, as well as other formats. These multi-media books may be read upon literally 90%+ of the laptops and desktop units produced within the last 10 years. We know; we've been publishing them that long. They offer full color, links, sound, video, button or keyboard navigation, read themselves aloud and can be updated in a few minutes' time (important in historical titles). This makes sense and provides the maximum communication value at the same time.

    Amazon's Kindle is an example of American capitalism. They are attempting to create a market which does not naturally exist. Amazon's Kindle will be a success merely because they insist it is. Does it offer the richest educational possibility? Absolutely not. To read upon a Kindle is to forego enrichment for the sake of saying, "I saw it on Oprah!"

  • You failed the test!
  • Posted by Opra , Star at Life on June 17, 2009 at 2:15pm EDT
  • My friend, you have failed to ask the most important question of all: What do students want? Without students (customers) you are out of a job, and yet your propensity for gadgets overshadows your judgement about the fundamentals of learning. I suggest you put down your gadgets, get out of your office and go talk to some students. Listen to them. They will give you the answers. eBooks will not change human behavior and the ability to learn. Good instructors will.

  • Students as Customers? Give us all a Break!
  • Posted by DFS on June 23, 2009 at 2:45pm EDT
  • How about original intent? How about students as aspirants?

    If we all just gave them what we wanted, then a college diploma would merely emphasize which level of immediacy by which such 'students' would have achieved fame through YouTube or Facebook.

    What about standards of knowledge?