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The Assessment Craze Knows No Boundaries

February 25, 2008

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Success in campus internationalization efforts “is most often measured in the amount of activity, or in the inputs,” said Christa Olson, associate director of international initiatives for the American Council on Education. How many globally themed courses does a college offer, for example, or how many study abroad opportunities?

Then there’s the most commonly cited metric these days: “the number of bodies going out the door,” as Michael Vande Berg, vice president for academic affairs and chief academic officer for the Council on International Educational Exchange (CIEE), put it. “We continue to see college and university presidents who are fascinated by the notion of sending 20, 30, 40 percent of their students abroad,” Vande Berg said. But is this single-minded focus on bodily inputs -- not learning outcomes -- among the factors fueling skepticism in the value of the study abroad endeavor?

A forum sponsored by the U.S. Department of Education’s International Programs Service (IEPS) late last week included several sessions on assessment and international education (not surprisingly given the Bush administration's focus on accountability in higher education generally). Attendees at a Friday morning panel described increasing pressure to communicate learning outcomes of study abroad to accreditors and granting agencies. And, internally speaking, they described a need to assess programs not only to improve their own offerings and communicate the programs' worth to college administrators, but also, as one participant put it, to gain ammunition to “de-list” programs offered by affiliated outside providers that aren’t meeting a college’s standards.

At that session and another on Friday afternoon, speakers described various approaches to assessing not only study abroad programs, but international education efforts more generally. “The growth of studies in this area has been breathtaking,” said Vande Berg, who estimated that in excess of 1,000 studies will be published on student learning abroad this decade.

But, while Vande Berg stressed that international education office staffers without backgrounds in research methodology can team up with social scientists to carry out publishable studies, developing an internal culture of ongoing, systematic assessment is also important, said Jonathan Gordon, director of the Office of Assessment and an adjunct professor in the Sam Nunn School of International Affairs at Georgia Institute of Technology. In a recent survey of Georgia Tech alumni, graduates who studied abroad reported that they felt better prepared to find a job, were happier with their progress in the working world and were making more money. Finding out such information, Gordon said, can be a matter of just asking institutional researchers to add a question or two to the surveys they’re already sending out.

When it comes to evaluating internationalization efforts on a campus-wide level, Olson, of ACE, described a tool the association developed, in collaboration with six institutions (two universities, two liberal arts colleges and two community colleges), to assess progress toward nine learning outcomes. (Among them: “A globally competent student graduating from our institution ... Understands his culture within a global and comparative context ... Uses knowledge, diverse cultural frames of reference, and alternate perspectives to think critically and solve problems ... Accepts cultural differences and tolerates cultural ambiguity.”)

The project group developed a combination survey/ePortfolio approach to gauge progress toward those outcomes. Students can include any variety of “artifacts” -- writing samples, art projects, whatever else might be deemed as demonstrating learning -- in the portfolio, which is then evaluated using a rubric ACE developed. By combining the ePortfolio evaluations with data from the survey, colleges can determine, for instance, whether students from a particular ethnic background on a particular study abroad program met the designated international learning outcomes, Olson explained.

“The very strengths of this approach are in some ways its weakness,” she said. On the one hand, it allows for maximum flexibility. On the other, “How do you deal with all this information? How do you make it manageable?”

Other presenters Friday described painstaking efforts to quantify not only growth in intercultural competence, but also, of course, mastery of foreign languages. Steven Poulos, director of the South Asia Language Resource Center at the University of Chicago, is spearheading an effort to develop online assessments in Hindi and Urdu using STAMP, adaptive testing technology developed at the University of Oregon. Before, Poulos said, virtually no common tests were available in South Asian languages (an ACTFL oral proficiency interview in Hindi being one exception).

Common testing is needed or potentially useful, Poulos said, not only for placement in study abroad and for jobs in business and government, but also for aiding inexperienced instructors. With colleges regularly hiring instructors in less commonly taught languages with limited (or no) teaching experience -- and often on campuses where "they have zero assistance in teaching" -- a common test at least provides them with a guide to move backward from, Poulos said.

Poulos said that faculty working on the project are currently developing Hindi reading and listening tests and an Urdu reading assessment. The plan is to create tests in listening, reading, speaking and writing in both languages. But, Poulos asked, when it comes to developing assessments in less commonly taught languages more generally, who is going to do it and how? “The costs are extraordinary per student,” he said. The number of people to develop the test is limited. The number of people who would take it would be limited, too.

On a similar note, panelists called attention to some of the missing data links Friday. Vande Berg noted a dramatic dearth of discipline-specific data; how does study abroad contribute to education outcomes in a particular field? And one forum attendee present for Friday morning’s session noted that with all the talk of evaluating the growth of American students going abroad, what about studies measuring the impact of those students on their host locales?

In response, Tamera Marko, outreach coordinator for the Consortium for Latin American and Caribbean Studies at Duke University and the University of North Carolina at Chapel Hill, offered a description of a "Duke Engage" program in Colombia they’re piloting this summer. Program leaders will collect data on each student's contribution to curriculum development projects at local libraries, in addition to collecting impressions from Duke students, their “buddies” at a nearby Colombian university, and host families, all in parallel blogs. (Students won't have access to the latter two blogs, at least not immediately, and they’re working out the details in terms of how information will be shared, Marko said). Brian Whalen, president and CEO of the Forum on Education Abroad, mentioned that Frontiers journal recently published an article surveying home stay families.

But over all, said Celeste Kinginger, an associate professor of applied linguistics and French at Pennsylvania State University, the perspectives of home stay families and other local residents is virtually absent from the study abroad literature.

“This is a very big problem,” Kinginger said. We’re depending only on the perspectives of students who have just recently arrived abroad, she said -- “who by definition know nothing about what’s going on around them.”

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Comments on The Assessment Craze Knows No Boundaries

  • "Craze"
  • Posted by Dean Rich on February 25, 2008 at 6:45am EST
  • What's the deal with the title of this article? Here're the issues: campuses make a big deal about the value of intercultural education and travel experiences (the model is the gentleman's "Grand Tour," a la James Boswell); they charge plenty of money for such travel, which students willingly pay; they link travel to their mission and overall student learning outcomes; and some, at least, are trying to document that students are different after the experience.

    So why call it a "craze"? It seems a challenge, yes, to develop tools (see, for example, the Intercultural Development Inventory), but research into effectiveness of instruction is what we are supposed to be doing all the time.

  • Crazed?
  • Posted by Sean McKitrick , Assistant Provost on February 25, 2008 at 8:45am EST
  • I agree that use of the word "crazed" makes it look as though efforts to better understand the impact of study abroad experiences are somehow unimportant, or that those in favor of it are merely riding a wave. Study abroad is quite important, but many institutions have not yet been able to demonstrate that study abroad experiences have made a difference--in an age (at least in the U.S.) in which many in the public have criticized higher education for programs such as study abroad, it seems to me that now is the time to assess impact.

  • Meaningful Assessment
  • Posted by David Shallenberger , Associate Professor on February 25, 2008 at 8:10pm EST
  • Certainly we need to do assessment, but it needs to be rich and meaningful. Much study abroad assessment seems to be limited to what is easiest to measure, and not what is important or significant. Cultural learning, community impact, respect and appreciation of differences -- these call for more than surveys and instruments. Yes, by all means, let's assess, but let's be committed to full and thoughtful processes.

  • Craze? Well, what DO you call it?
  • Posted by Frank F. Conlon , Professor Emeritus at University of Washington on February 26, 2008 at 5:50pm EST
  • Perhaps the headline "Assessment Craze" was intended as an ironic hook, but there is some merit in employing that term. The paradigm of measuring outcomes has been increasingly emphasized in higher education administration and in the U.S. Department of Education for some years. The idea of accountability is an attractive one--surely we should be able to tell if some investment in some factor of production (well, eduction actually), will have a pay off that is measurable. I recall many many meetings with Department of Education staff who wanted to devise "metrics" for assessment. I said then, and say now, 'more power to you' if you can come up with a formulaic number or set of numbers that assures us that not a penny has been wasted. But I am sorry--the emphasis on 'learning outcomes' may be workable for language skills, but I would argue that there are no adequate measures of educational outcomes, because educational outcomes do not "come out" all at the same time. I graduated from college in 1960--yes, I am an old guy. Some of the things I learned there became important and meaningful only in the past decade. The assessment enthusiasm (to avoid 'craze') does not seem to realize that education--whether taking a maths course in one's first year or a junior year in Nepal in 1986, may continue to produce results even unto February 26, 2008. In my view the demand for assessments treats a dynamic and fluid relationship as if it were a 'thing' that has a beginning and an end.